Privacy Policy
Effective Date: January 1, 2023
TSX Scaffold & Formwork Groupe ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our services, you agree to the collection and use of information in accordance with this policy. We may update this policy periodically and will post the effective date at the top of this page.
Information We Collect
- Personal Identification Information: Name, email address, phone number, company details, billing/shipping addresses when you register, place orders, or request quotes.
- Technical Data: IP address, browser type, device information, pages visited, and usage patterns through cookies and similar technologies.
- Payment Information: Credit card details processed through PCI-compliant third-party processors (we do not store full payment details).
| Data Type | Collection Method | Purpose |
|---|---|---|
| Contact Information | Forms, account registration | Order processing, customer support |
| Browsing Data | Cookies, analytics tools | Website improvement, marketing |
| Transaction Records | Order history, invoices | Financial reporting, warranty services |
How We Use Your Information
- To process transactions and deliver products/services
- To improve our website and customer experience
- To send periodic emails (order updates, newsletters, promotions)
- To comply with legal obligations and prevent fraud
Data Sharing & Disclosure
- Service Providers: We share data with shipping carriers, payment processors, and IT service providers under strict confidentiality agreements.
- Legal Compliance: When required by law or to protect our rights and safety.
- Business Transfers: In connection with any merger, acquisition, or asset sale.
Note: We do not sell your personal information to third-party marketers.
Cookies & Tracking
We use cookies for:
- Remembering cart contents and login sessions
- Analyzing site traffic via Google Analytics
- Delivering targeted advertisements (opt-out available)
You can control cookies through browser settings, but disabling them may affect website functionality.
Data Security
- We implement SSL encryption, firewalls, and access controls
- Regular security audits and employee training
- Payment processing complies with PCI DSS standards
Your Rights
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure under certain conditions
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact our Data Protection Officer at jane@tjtsxgroupe.com. We respond within 30 days.
International Transfers
As a global company, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will take steps to delete the information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. The updated version will be posted with a revised effective date. Material changes will be notified via email or website notice.
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Our Privacy Team
For questions about this policy or your personal data:
+8615888703908
Room 1501, Block A, North Tower, Wisdom Mountain, No. 1 Gonghua Road, Huayuan
Industrial Park, Xiqing District, Tianjin, China.